Booking Conditions
1. Places can only be confirmed for a class at a specific venue when full payment has been received for a minimum of one full term.
2. Payment and bookings can be taken for a maximum of 2 terms at any one time.
3. All payments are non-refundable once the booking has been made. Refunds will not be given for any classes not attended by the child, for whatever reason. Nor will a refund be made if a child is subsequently withdrawn from the remainder of the term's classes.
4. Missed classes: if a child is unable to attend a class due to prior commitments or you or the child being ill, with prior agreement from HappyBats Tennis, and as long as there is space, the child may attend a class at another venue. Classes may only be made up during the term in which they are missed and cannot be carried over to the following term. We cannot guarantee that you will be able to make up for missed classes at another venue, or that we will be able to offer you an alternative class, and we are under no obligation to do so, but we will always try to accommodate your request.
5. If a class has to be cancelled (eg due to extreme weather): you will be given the opportunity to attend another class. This may be in the form of an extra class added on to the end of the term, a class at another venue, or a class the following term. A refund for classes cancelled by the coach will only be given in the event of an alternative not being offered. If we offer an alternative class and the child is unable to attend, a refund will not be given.
6. An adult must accompany the child and stay with them for the duration of each HappyBats class, with the exception of "Independent" classes where parents may leave the child at the start of the class and return at the end (once it has been established that the child is happy for this to happen). We recommend that there is at least 1 adult accompanying no more than 2 children attending the same class. Please contact us if you have triplets or would be bringing more than 2 children with you to any class.
7. Parents and carers are required to ensure that they and the child(ren) in their care arrive in good time to start the class at the specified time and appropriately attired in comfortable sports clothing that does not inhibit movement, and trainers.
8. HappyBats Tennis reserves the right to exclude any child from its classes if it deems their behaviour to be persistently disruptive and prohibiting the enjoyment of other children in the class.
9. HappyBats Tennis, its employees, servants and agents shall not be liable for any personal injury and/or loss or damage sustained to any participant, accompanying adult or spectator, clothing or equipment unless caused as a result of its negligence.
10. From time to time, HappyBats Tennis may take photographs during the classes for use on its website and on promotional material. Consent is requested at the time of booking and may be withdrawn at any time if initially given.
11. Occasionally different venues may need to be used. HappyBats Tennis reserves the right to change the venue of a class. When this is necessary we will give as much notice as possible.
12. We accept no responsibility for damage, loss or theft of personal property that is brought to any of our class venues.
13. HappyBats Tennis reserves the right to change the coach taking the class, without notice.
14. Younger siblings who are too young to attend the HappyBats class are welcome to be present in the class hall for the duration of the class; however it is the responsibility of the parent/carer accompanying the older child to the class, to keep them safe.
15. Prices and these terms and conditions are subject to change without notice.
16. HappyBats Tennis reserves the right to refuse admission should you breach any of these terms.
2. Payment and bookings can be taken for a maximum of 2 terms at any one time.
3. All payments are non-refundable once the booking has been made. Refunds will not be given for any classes not attended by the child, for whatever reason. Nor will a refund be made if a child is subsequently withdrawn from the remainder of the term's classes.
4. Missed classes: if a child is unable to attend a class due to prior commitments or you or the child being ill, with prior agreement from HappyBats Tennis, and as long as there is space, the child may attend a class at another venue. Classes may only be made up during the term in which they are missed and cannot be carried over to the following term. We cannot guarantee that you will be able to make up for missed classes at another venue, or that we will be able to offer you an alternative class, and we are under no obligation to do so, but we will always try to accommodate your request.
5. If a class has to be cancelled (eg due to extreme weather): you will be given the opportunity to attend another class. This may be in the form of an extra class added on to the end of the term, a class at another venue, or a class the following term. A refund for classes cancelled by the coach will only be given in the event of an alternative not being offered. If we offer an alternative class and the child is unable to attend, a refund will not be given.
6. An adult must accompany the child and stay with them for the duration of each HappyBats class, with the exception of "Independent" classes where parents may leave the child at the start of the class and return at the end (once it has been established that the child is happy for this to happen). We recommend that there is at least 1 adult accompanying no more than 2 children attending the same class. Please contact us if you have triplets or would be bringing more than 2 children with you to any class.
7. Parents and carers are required to ensure that they and the child(ren) in their care arrive in good time to start the class at the specified time and appropriately attired in comfortable sports clothing that does not inhibit movement, and trainers.
8. HappyBats Tennis reserves the right to exclude any child from its classes if it deems their behaviour to be persistently disruptive and prohibiting the enjoyment of other children in the class.
9. HappyBats Tennis, its employees, servants and agents shall not be liable for any personal injury and/or loss or damage sustained to any participant, accompanying adult or spectator, clothing or equipment unless caused as a result of its negligence.
10. From time to time, HappyBats Tennis may take photographs during the classes for use on its website and on promotional material. Consent is requested at the time of booking and may be withdrawn at any time if initially given.
11. Occasionally different venues may need to be used. HappyBats Tennis reserves the right to change the venue of a class. When this is necessary we will give as much notice as possible.
12. We accept no responsibility for damage, loss or theft of personal property that is brought to any of our class venues.
13. HappyBats Tennis reserves the right to change the coach taking the class, without notice.
14. Younger siblings who are too young to attend the HappyBats class are welcome to be present in the class hall for the duration of the class; however it is the responsibility of the parent/carer accompanying the older child to the class, to keep them safe.
15. Prices and these terms and conditions are subject to change without notice.
16. HappyBats Tennis reserves the right to refuse admission should you breach any of these terms.